At modaory, we aim to make your shopping experience smooth and reliable from checkout to delivery. Below you’ll find everything you need to know about our shipping process.
1. Order Processing
All orders are processed within 1–3 business days after payment is received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you’ll receive a confirmation email with tracking information.
2. Shipping Options & Delivery Times
We offer several shipping options to meet your needs:
Standard Shipping:
Estimated delivery within 7–14 business days.
Express Shipping:
Estimated delivery within 3–7 business days.
Please note that delivery times may vary based on your location and customs processing delays (if applicable).
3. Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Enjoy free standard shipping on orders over [insert threshold, e.g., $100].
4. International Shipping
We proudly ship worldwide!
International orders may be subject to customs duties, taxes, or import fees, which are determined by your local customs authority. These charges are the responsibility of the customer.
5. Order Tracking
Once your order has been shipped, you’ll receive an email with a tracking number and a link to track your package online.
If you do not receive tracking information within 5 business days, please contact our support team.
6. Delays or Lost Packages
While we do our best to ensure timely delivery, [Your Store Name] is not responsible for delays caused by postal services, customs clearance, or factors beyond our control (such as natural disasters or strikes).
If your order seems delayed or lost, please reach out to us, and we’ll assist in locating your package.
7. Incorrect Address
Please double-check your shipping details before placing your order. We cannot guarantee changes after your order has been processed, and we’re not responsible for lost packages due to incorrect shipping information.
8. Contact Us
For questions or concerns about shipping or delivery, please reach out to our customer service team:
Email: support@modaory.com
Thank you for shopping with modaory — we appreciate your trust and are dedicated to delivering quality clothing and exceptional service every time you order.