At trendloos, your satisfaction is our top priority. If you’re not completely happy with your purchase, our easy return process ensures a smooth experience.
Return Window:
You can return eligible items within 90 days of delivery.
Eligibility:
Items must be unworn, unwashed, and in their original condition with all tags attached.
Items marked Final Sale or Clearance are not eligible for returns.
Proof of purchase (order number or receipt) is required for all returns.
How to Return an Item:
Contact our Customer Support team at support@trendloos.com to request a return.
Package the item securely in its original packaging.
Ship it to the return address provided by our team.
Refunds:
Once your return is received and inspected, we’ll notify you via email.
Approved refunds will be issued to your original payment method within 5–10 business days.
Exchanges:
We do not offer direct exchanges. To exchange an item, return it for a refund and place a new order.
Return Shipping Costs:
Customers are responsible for return shipping unless the item is defective or we made an error.
Need Assistance?
If you have any questions about returns, contact us at support@trendloos.com.
We’re here to make your shopping experience as seamless as possible.